Booking.com or Airbnb

I can’t take credit for this post as it was the post Brian put on LinkedIn today, and it has already had over 5,000 impressions, which is amazing. We’ve been getting some really great comments, as well as a few reposts. I thought I would share it with you here;

‘Why are you not on booking.com or Airbnb?’. That’s the question we get asked most often, and the answer is simple.

The booking sites have their place, but we believe our guests deserve more than just a confirmation email. We prefer to give them a richer, more personal experience.

Our aim is to make our guests comfortable, even before they arrive. We get to know a little bit about who they are and what they want from their relaxing break. Equally, we like to share with them a little bit about us. Jo’s daily blog for instance allows our guests to get to know us, and our home in the Champagne countryside.

These early contacts build trust, and that in turn helps our guests to relax more easily on arrival. They quickly begin the unwinding process that’s so important for a successful holiday.

This second year has proved our philosophy is working, as we are already enjoying the return of guests from last year.